Claims
When a manufacturer negotiates discounted pricing agreements with indirect customers who are served by a distributor, the difference between the actual purchase price paid for the product and the agreed discounted price must be reimbursed by the manufacturer. This process can occur in the opposite direction as well, with distributor/resellers having negotiated pricing agreements with manufacturers. Vistex solutions generate, submit, import and validate claims for these price differences to ensure that end-customers pay only the contractual price negotiated and that distributors and/or manufacturer are “made whole”, eliminating unjust losses on sales from missing critical reimbursements.
It is critical for manufacturers that offer promotional programs to validate the legitimacy of the claims for reimbursement against program terms & conditions in order to make appropriate payments. Vistex allows manufacturers to receive and validate proof of goods sold, advertising expenses incurred, customer actions required for the promotion, etc., accurately and efficiently by incorporating data and processes for later use in market analytics. Additionally, Vistex solutions methodically accrue, settle and reconcile promotional funds in conjunction with other customer invoicing and payment operations in a single solution.
Concerned about the eroding value of inventory? Manufacturers offer price protection on inventory at channel partners (distributors, retailers, and others) when manufacturers decide to lower product prices due to weak demand or technical obsolescence. Conversely, distributors and retailers also offer price protection to manufacturers. Using Vistex solutions, companies can monitor the current open purchase orders and existing inventory for channel partners and easily initiate a price protection reimbursement to channel partners. Manufacturers can also receive, validate and accurately settle claims from channel partners for price protection reimbursements. Channel partners can use Vistex solutions to determine when price protection claims are warranted and generate claims automatically.
